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Privacy Policy

Effective Date: January 1st, 2024

Nexus Electrical Co. ("we," "our," or "us") values the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website nexuselectricalco.com.au and use our services, including our use of Facebook ads and tracking website visitors.

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2. Information We Collect

2.1 Personal Information We may collect personal information that you provide directly to us, such as your name, email address, phone number, and any other information you choose to provide when you:

  • Contact us via our website or email

  • Sign up for our newsletter or other communications

  • Request a service or information

  • Participate in surveys, promotions, or events

2.2 Usage Data We automatically collect certain information about your interaction with our website ("Usage Data"). This includes:

  • Your IP address

  • Browser type and version

  • Pages you visit on our website

  • Time and date of your visit

  • Time spent on those pages

  • Other diagnostic data

2.3 Tracking Technologies We use cookies, web beacons, pixels, and other tracking technologies to collect information about your interactions with our website and advertisements. This helps us to improve our website and marketing efforts.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services

  • Improve, personalize, and expand our website and services

  • Communicate with you, including for customer service, to provide you with updates and other information

  • Process transactions and send you related information, including purchase confirmations and invoices

  • Conduct advertising and marketing, including through Facebook ads and other platforms

  • Monitor and analyze usage and trends to improve your experience with our website

  • Comply with legal obligations and protect our rights

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential

  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety

  • In connection with a business transaction, such as a merger or acquisition

5. Your Choices

You can manage your cookies preferences through your browser settings. You may also opt-out of receiving marketing communications from us by following the unsubscribe link in the emails we send or by contacting us directly.

6. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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