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Privacy Policy
Nexus Electrical Co. (ABN 91 636 458 501) values and respects the privacy of the people we deal with. Nexus Electrical Co. is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use, and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (for example, your name) or indirectly.
The personal information we collect about you may include:
● Name
● Mailing or street address
● Email address
● Contact number
How do we collect your personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (for example, your name) or indirectly.
We collect your personal information directly from you where possible. For example, when you:
● Contact us via our website, email, or phone
● Submit a quote or service request form
● Interact with us on social media
● Provide feedback or review
We may also collect personal information from third parties, including business partners, contractors, and publicly available sources.
Why do we collect your personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (for example, your name) or indirectly.
We collect, hold, use, and disclose your personal information for the following purposes:
● To provide our electrical services
● To respond to your enquiries or quote requests
● To manage our relationship with you
● To send updates, safety reminders, or service information
● To comply with legal and regulatory obligations
Why do we collect your personal information?
We may disclose your personal information to:
● Our employees, contractors, or service providers (such as billing, IT, and communication providers)
● Insurers, legal representatives, or regulatory authorities (where required by law)
● Other parties with your consent
We do not sell or rent your personal information to any third party
Security and storage
We take reasonable steps to ensure your personal information is protected from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored securely, whether in electronic or physical form
Accessing and correcting your personal information
You may request access to or correction of the personal information we hold about you by contacting us at:
📧 info@nexuselectricalco.com.au
📞 0449 574 575
We will respond to your request within a reasonable timeframe and may require verification of your identity before releasing information.
Cookies and website usage
Our website may use cookies and similar technologies to improve user experience and analyse website traffic. By using our website, you consent to our use of cookies in accordance with this Policy.
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Last updated: October 2025
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